Everything starts with the Ascent Call. We'll look at your account together, give you a straight Green, Yellow or Red verdict, and point you at whichever path below actually fits (if we think we're a good match - if not, we'll say that and recommend what you should do next without us).
Some brands need full system builds. Others need specific projects. Some just need senior guidance.
Every engagement starts with the Ascent Call. We look at your account together, work out where money is falling out, and recommend the right path - whether that's a 3-month build, project work, or strategic consulting.
Sometimes the answer is "none of the above - here's what to fix first."
For brands ready to fix what others couldn't
We build your whole retention system, from first visit through to VIP, using the C.R.A.G. Method. This isn't about adding more flows or sending more campaigns. It's about building a system where every piece works together to drive predictable profit.
Retention contributing 30-40% of monthly revenue within 90 days. Repeat purchase rate improving. LTV:CAC trending the right direction. Cashflow becoming predictable.
For brands with internal teams who need specific expertise
One fixed piece of work to fix one specific problem. We do it, hand it back to your team, and get out of the way. Think surgical intervention, not ongoing management.
You get the thing you needed done right. We deliver it, document it, teach your team how it works, then hand it back, so there are no ongoing dependencies.
For brands who need a second brain, not more hands
Senior brains on tap, for brands whose team or agency does the doing. We review the plans, tell you what's worth building and what isn't, and pressure-test everything before it ships.
Your team executes better because someone senior is calling the shots with them. Fewer wasted projects. Faster decisions. Less “let's try it and see.”
| Retention Systems | Project-Based | Strategic Consulting | |
|---|---|---|---|
| Duration | 3-month build (+ optional ongoing) | Fixed scope (4-12 weeks typical) | Monthly or quarterly ongoing |
| Execution | We do everything | We do specific scope | You execute, we advise |
| Best for | Full system build/rebuild | Specific gaps to fill | Internal team needs guidance |
| Investment | Highest | Medium | Lower |
| Ongoing? | Optional after build | No (project ends) | Yes (monthly/quarterly) |
That's what the Ascent Call is for. We look at your account together, work out where money's falling out, and give you a straight Green, Yellow or Red verdict. Then we point you at the right path, based on where you actually are, not where we'd like you to be.
Sometimes that's a full retention system build. Sometimes it's a specific project. Sometimes it's just strategic guidance.
And sometimes it's "don't hire us yet - here's what to fix first."
Every path starts with the same free 30-minute call. Book it now.